Nortel

As part of ongoing growth and support needs, BLC was contracted to provide several distinct duties.

Our consultants were called upon to develop and prepare workstation installation procedures and plans for the IT Infrastructure Implementation. BLC managed the deployment of workstations, including planning and controlling the activities of the installation team and ensured that the inventory of hardware/software was maintained. BLC participated with the workstation installations as required.

BLC was further contracted to provide PC LAN support for a client communication of 30, 000 users. BLC was directly involved in the areas of diagnostic maintenance to hardware, in the trouble-shooting of micro-based applications and software, the installation, set-up, and testing of various equipment such as personal computers, printers, etc.. BLC also installed Windows 95, MS Office, and other software.

BLC consultants were also on hand to offer Help Desk support, both on-call and on-site.